Holiday Cottage Booking Arrangements

How to Book

Booking is really easy. Check availability and special offers then decide how you want to contact us. You can book online or email to reserve your chosen dates. Alternatively telephone Sue or send a text message. We'll get back to you quickly to confirm your booking and to arrange payment of the deposit. Payment can be made by sterling cheque or, for overseas visitors, by foreign draft or international money order. We also accept credit or debit cards using PAYPAL.

Dates Available

Columbine and Foxglove Cottages are open throughout the year. Weekly bookings usually run from Saturday to Saturday between June and the end of September. Short breaks of 3 nights usually run from Friday to Monday but you can always contact us to check if other options are available. If you book a short break from Monday to Friday you get 4 nights for the same price as a 3-night weekend break.

Wildflower Cottages Booking Conditions

1. Rental
The price you see is what you pay - there are no hidden extras. The rental includes all heating, electricity and other running costs. Towels and bedding are all included in the price. We do not charge extra if you want to bring a pet unless you fail to notify us in advance.

2. Payment
We require a deposit of the greater of £50 or 25% of the rental (rounded down to the nearest £1) to confirm the booking. Your booking will not be confirmed until we receive the deposit which should be paid within 7 days of making a booking. If we have not heard from you in this time we may accept an alternative booking. We will send you an email or letter confirming the booking and letting you know what the outstanding balance is. The balance must then be paid at least 6 weeks before the start of the holiday. For holidays which are to take place within 6 weeks of making the booking, the full balance is due on booking.

3. Arrival and Departure
Your cottage will be available to you from 3pm on the day of arrival, unless otherwise arranged. You must leave by 10am on the last day. This is to give us sufficient time to thoroughly clean and prepare the cottage for all new guests. It is sometimes possible to arrive earlier than 3pm, particularly during the winter months, so please feel free to ask us about this.

4. Pets
We allow guests to bring one well-behaved pet by prior arrangement. Pets are not allowed on the furniture, beds or bedding.

5. Cot and High Chair
We can supply a travel cot and highchair but these must be requested on booking. The travel cot is not suitable for babies that weigh more than 15kgs or for a child that is able to climb out.

6. Over-Occupancy
Columbine Cottage has three bedrooms and sleeps a maximum of six people plus a baby under 18 months old. Foxglove Cottage has two bedrooms and sleeps a maximum of four people plus a baby under 18 months old. You must not exceed the maximum occupancy allowed. If you do, we are entitled to refuse to hand over the cottage to you or to repossess it. If this happens we will treat this as a cancellation by you and no refund of rental will be made. Any change in party size or composition must be notified to us in advance.

7. No Smoking
For the benefit of all guests smoking is not permitted in Columbine or Foxglove Cottages.

8. Damages and Breakages
Please take care with our property. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £20 if you did not report this.

9. Cancellation
Once you have booked your holiday, our agreement is a legal contract and your deposit is non-refundable. If for whatever reason you cannot take your holiday the following cancellation terms will apply. The effective date of cancellation is when written notification is received by the Owner. If you cancel 43 or more days before your holiday we will refund the rental paid less the non-refundable deposit. If you cancel less than 43 days before your holiday no refund will be made unless the cottage is re-let for some or all of the cancelled days. If we do succeed in re-letting the booking, we will refund the lower of either the rental paid by you or the rental received on re-letting, less the non-refundable deposit, less any re-letting costs incurred. Please note that your deposit is not refundable under any circumstances. For this reason we recommend that you take out cancellation insurance, which is inexpensive and can be obtained from any good broker. We will send refunds to you promptly but where cancellation is made between 0 and 42 days we will not be in a position to make a repayment (if any) until after your original holiday departure date.

10. Non-Availability of Accommodation
We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.

11. Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

12. Data
Any data collected during the course of this booking may be kept on computer.

Conditions updated 20th October 2007